We want to make sure you get as much out of our products as possible and are here to help if you need us. This web site also contains a lot of information for those who like to help themselves.
The answers to many questions are avialable online, if you cannot find what you are looking for, please send email to support@rosepointnav.com.
Telephone support is available to registered users of Coastal Explorer and Rose Point ECS by calling (425) 605-0985. Our office hours are 9am to 6pm (Pacific Time) Monday through Friday except holidays.
If you have not activated and registered your software yet, please do so before contacting support. To activate and register, use the Help > License Activation command in Coastal Explorer 2009 or Rose Point ECS 2009. You will either need an Internet connection, or a telephone to complete the process.
If you have an earlier version of our software, please call Rose Point for information about getting an update.
This is a forum for general support issues, suggestions, and questions. We encourage our users to answer each other's questions, and as always, more challenging issues will be addressed by us here at Rose Point.
Get the latest software updates for Coastal Explorer and Rose Point ECS as well as manuals and add-ons.
Some devices work well with Coastal Explorer, some don't work so well. Here is a list of common accessories along with information about what works well and what doesn't.
These fine articles can help you poinpoint and resolve various problems you are having using Coastal Explorer and related equipment and accessories.
For those who are technically savvy and like to live on the bleeding edge, you can participate in the beta test of our newest versions.